Malas extraviadas: O que as companhias aéreas fazem com elas?

As companhias aéreas têm um prazo específico para devolver as bagagens que foram extraviadas (qualquer que seja o motivo). Confira mais detalhes!

Milhões de malas são extraviadas em todo o mundo todos os anos. Este é um dos principais problemas enfrentados pelas companhias aéreas e aeroportos e pode levar a grandes indenizações.

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Com base em uma pesquisa da empresa de tecnologia e comunicação aeroportuária Sita (Société Internationale de Télécommunications Aéronautiques), no ano de 2020 houve 6,3 milhões de malas perdidas em todo o mundo.

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Isso equivale a 3,5 malas perdidas para cada 1.000 passageiros transportados durante esse período. Destes, 4% nunca retornaram aos seus donos, um total de cerca de 252.000 bagagens que foram perdidas definitivamente em apenas um ano.

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Brasil tem menores índices de extravio de mala/bagagen O Brasil se encontra em uma posição privilegiada, com perdas muito menores em relação à média mundial.

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Em 2021, cerca de 80 mil malas/bagagens foram perdidas nas maiores empresas brasileiras (Azul, Gol e Latam).

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– Azul: 1,74 bagagens extraviadas a cada 1000 passageiros. – Gol: 0,7 bagagem extraviada a cada 1000 passageiros. – Latam: 1,32 bagagem extraviada a cada 1000 passageiros.

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Essa é a proporção de bagagem que é perdida e devolvida aos proprietários em até sete dias, o que é considerado um tipo de incompatibilidade.

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Clique em "Saiba mais" para acessar a matéria completa e conferir todos os detalhes!

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